Is your PayPal Account Frozen?

A frozen PayPal account restricts you from performing some of the necessary transactional activities, including sending money to someone and withdrawing money from your PayPal account. So, if you are thinking about how do I get money out of my PayPal account if it is frozen and how to unfreeze PayPal account, understand why PayPal has taken this step. PayPal puts the restrictions because of certain reasons. Until you understand and abide by their ideologies, it would be impossible for you to unfreeze the PayPal account. So, before going further, let us take a look at the common reasons behind freezing PayPal.

Why is my PayPal Account Frozen?

• A sudden rapid increase in the number of transactions
• A sudden rise in a single transaction amount
• Multiple refunds to your customers
• A reported fraud against your account
• Account accessibility from multiple IP addresses
• Account login from a suspicious location
• Violation of PayPal’s user policy
• The PayPal account has multiple chargeback and claims
• Excessive low credit score
• Unverified PayPal account or that your account information is not updated
• Detection of fraudulent activity on your account
• Receipt of a sudden large amount of money in your PayPal account

If you think why PayPal froze my account, you need to check if you’ve encountered or fallen under any of the instances mentioned above.

How long can PayPal freeze your account?

PayPal can keep your account frozen for 180 days. That’s a long time, but it’s entirely within PayPal’s right to do this. The same is mentioned in terms of Service, which you agree to while opening the PayPal account.

How to prevent PayPal from freezing my Account?

Here’s the list of things to keep in mind if you want to prevent PayPal from freezing your account:

1. Ensure small cash withdrawals from your PayPal account
2. Check with PayPal if your account has limitations in terms of money you can receive in a day
3. Always inform PayPal if you are expecting to receive a large amount of money
4. Make sure that your phone number, address, names on your bank account, debit cards, credit cards, and PayPal account are properly updated
5. One of the aspects of PayPal freezing accounts is that you need to have a traceable shipping method. So, if you are shipping physical goods, ensure that you are using traceable shipping methods which will help you to provide documentation when PayPal requests for it.
6. Ensure that your FEIN or SSN details match the name of your business on the PayPal account
7. Ensure that both your bank account and a credit card are linked to PayPal

Documents Needed to Get out from PayPal Account Frozen

When PayPal freezes your account, they send you an email informing this. The moment you try to log into your account, you will be notified with the message that your account has been frozen, and that you need to contact the resolution center to resolve the issue. The resolution center requires you to complete a list of steps to unlock PayPal account. In general, PayPal asks you to fax documents to them. The commonly requested documentation includes the following:

• Proof of identity (Driving License, Social Security Card, etc.)
• Proof of shipping of goods
• Proof of business existence (DBA registration, Tax license, utility bills)
• Proof of products (name of the supplier and phone number)

Once you send the information to PayPal, you need to wait for their response. They send you an acknowledgment email the next day of receiving your account unblock request and within three business days of receipt of your request, they will send you an email with the final verdict on your blocked PayPal account. In an unfavorable instance when your account is still unblocked, PayPal might ask you to provide more information related to your account or they will ask you to wait for 180 days to get your money back.

PayPal Account Frozen: Steps to Unfreeze PayPal Account

Here are the series of steps that you need to follow to unfreeze your PayPal account and proceed further to get your hard-earned money back:

1. Go to the Resolution Center on PayPal
2. Go through the page for detailed information on the account restriction
3. Click on the Action column Resolution next to each item that needs a reply
4. Complete the required steps by following the on-screen instructions. On completing the steps, PayPal will review the application and provide an update by sending you an email within three business days.

How to get my money from PayPal account when they limit my account?

Well, if PayPal Limits or freezes your account, it simply means that it is restricting your account from performing important activities, including sending or receiving money. Now, if you want to get money from PayPal Account, you must contact the PayPal executives so that they can guide you with the same. Only after they unfreeze the PayPal Limited account, you will be able to use the account for further transactions.

Can PayPal Freeze your Bank Account?

No! PayPal cannot freeze your bank account. The only things they can do are block or freeze your PayPal account to keep everyone secured. The discretion to freeze your bank account is only with your concerned bank.

How to change the PayPal password?

To change PayPal password, follow these simple steps:

1. Log into your PayPal account
2. Click on “Profile” located at the top of the page
3. Click on “Change” in the password section
4. Click on “Password”
5. Click on “Edit”
6. Enter your current password in the “Current Password” box
7. Now enter and re-enter your new password
8. Click on “Save”